Terms & Conditions

Proswim Terms & Conditions as set out below.


All goods are sent via Australia Post, Fastways or Toll Ipec Couriers. Items in stock will be shipped immediately and should take 2 to 3 working days, depending on your location. If we need to order your products in then please allow 3 to 5 working days. We can ship overseas but you must contact us first.


If the goods are defective upon receipt or you were sent the wrong products then please contact us immediately. If the product you received is not the product you ordered we pay the cost of returning the item. If the product is returned for any other reason then you will be responsible for the cost of the return.


Installation Warranty… All products installed by Proswim carry a full infield warranty for the term of the manufacturer’s warranty. If you have any issues please contact us and either we or the manufacturer will attend onsite.

Shop Warranty… All products purchased over the counter carry the manufacturer’s warranty however they do not carry an infield warranty. If you have any issues please bring the product back to us or we may charge a service call to fix the issue onsite.

Online Warranty… All product shipped carry the manufacturer’s warranty however they do not carry an infield warranty. If you have any issues please return the product back to us or contact your nearest manufacturer’s agent.

Charges… There may be charges involved if the problem is deemed to not be a warranty issue.

Freight… Freight charges are NOT covered by any warranty.

All warranties are held by the respective manufacturer, however, Proswim Pool Care will act on your behalf and follow through with any claims that arise.


Your information will enable us to provide you with access to all parts of our website and to supply the goods or service you have requested. It will also enable us to bill you and to contact you when necessary concerning your orders.

We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

We may use your information to contact you to notify you occasionally about important changes, specials or developments to the website or our services.

Proswim Terms & Conditions Disclaimer

As part of Proswim Terms & Conditions, this website including its content and function, is provided “as is” to the fullest extent permitted by law. Accordingly, your use of this website is at your own risk. Proswim Pool Care makes no representation or warranty of any kind whatsoever as to the accuracy, merchantability, fitness for a purpose, or non-infringement of any content published on or available through this website. Additionally, Proswim Pool Care does not represent or warrant that the servers that make this website available to you are free of viruses or other items that may infect, harm, or cause damage to your computer equipment or any other property when you access, download from, or otherwise use the website.

To the extent permitted by law, under no circumstance whatsoever shall Proswim Pool Care be liable for any consequential, incidental, direct, indirect, punitive, or special damages related to your use of or inability to use this website or to any errors or omissions in the content and function of this website. Because some jurisdictions do not allow exclusion or limitation of consequential or incidental damages, some or all the preceding sentence may not apply to you.

Proswim Pool Care may revise, add to, or delete from these terms and conditions at any time without notice to you. Any changes to these terms and conditions apply as soon as they are posted on this website; by continuing to use this website after any such changes are posted, you signify your acceptance of the changes. If this website contains links to other websites, Proswim Pool Care provides such links for your convenience and assumes no responsibility for the content or function of any such linked websites. Proswim Pool Care disclaim all warranties, express or implied, as to the accuracy, legality, reliability, or validity of the content and function of any such linked websites. Proswim Pool Care additionally neither endorse nor recommend any such linked websites.